Own HubSpot as the system of record for GTM operations: lifecycle stages, objects/fields, governance, automation standards, permissions, and change management.
Own lead management end-to-end: capture, enrichment, de-dupe, routing, SLAs, handoffs, and feedback loops with Sales.
Drive pipeline hygiene: required fields, stage integrity, close date quality, next-step compliance, and consistent qualification data.
Own GTM reporting and dashboards across funnel conversion, velocity, pipeline coverage, source attribution QA, and performance by segment.
Improve forecasting accuracy by ensuring the CRM reflects reality: stage consistency, close date hygiene, amounts, pipeline coverage metrics, and risk flags.
Partner with the Growth Marketing Manager to ensure campaign tracking standards, UTMs, and lifecycle mapping are correct and consistent.
Build and manage automated workflows to enrich ICP accounts and contacts; ensure data flows reliably into HubSpot and downstream tools.
Co-ownership of Customer Success workflows, including Solutions and Event Operations systems.

3-5+ years of experience working in Rev Ops / GTM functions. Some of that will have been in a scale-up / high-growth / tech environment
Experience in SaaS, Marketplace and / or Fintech/payments business models would be a plus
Great communication skills
you’ll have to work closely with internal as well as external stakeholders who are not always financially proficient or comfortable with data; being able to translate their insights into data and learnings is central to this role’s success
Top analytical skills, proficient in Internal systems, data analysis and manipulation (ideally able to use data queries)

🧠 You'll have real visibility of what's happening in the business. We have bi-monthly company meetings, where we all get together to discuss our wins, learning opportunities, our goals and direction
🗣 There is an open forum for you to have your say in what we do and how we do it. We empower our team to share their ideas
no egos here!
🌏 You'll have access to our incredible perks, such as a 'work from anywhere', where you can travel to a destination of choice and work remotely for up to 3 weeks a year, utilise our 'Thrive' allowance to pay for massages, gym classes, gigs or anything that helps you thrive!
🏥 We have Vitality healthcare, inclusive of optical, dental & audiological care.
💰 In addition to that, we offer a monthly contribution towards your mobile phone contract, an annual personal development budget and support to choose your own equipment and a lot more!
✈ You’ll have 33 days of holidays, inclusive of public holidays
🌱 Employees of all backgrounds and physical abilities will be supported by us in every way possible to thrive

Revenue & GTM Operations Manager

Key skills