Product Transformation – Operations Specialist

Role Overview

• Support CPO Team with execution and enablement, translating priorities into structured communication.
• Prepare leadership updates and shape narratives that capture decisions and actions.
• Assessing documentation landscapes and executing documentation improvements.
• Tracking cross-functional initiatives and maintaining operational transparency.
• Researching emerging technologies and synthesizing findings into recommendations.
• Supporting small pilots and conducting content audits for consistency and usability.

Requirements

• A highly versatile operator who can flex across program management, product operations, research, and communications.
• Ability to connect dots quickly and turn ideas into execution.
• Skills in structured communication and alignment across product organizations.
• Proficient in preparing executive-level materials such as leadership reviews and strategy readouts.
• Experience in managing documentation workflows and improvements.
• Familiarity with AI tools, product trends, industry standards, and emerging technologies relevant to product operations.

Benefits

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities.
• Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive
• Inside and Outside of work.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
• Sustainability: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.