Product Operations Manager

Red Cell Partners is an incubation firm focused on building and investing in scalable technology-led companies. TARA Mind, a subsidiary, seeks a Product Operations Manager to manage the product roadmap, drive project management, and oversee operational processes to improve mental health outcomes.

Responsibilities:

• Own and manage the product roadmap, backlog, feature intake and prioritization
• Translate business needs into clear requirements, tickets, acceptance criteria, and sprint priorities
• Partner with engineering and stakeholders to drive sprint planning, execution, and delivery tracking
• Track product development status and communicate progress, risks, and priorities across teams
• Support end-to-end product delivery from requirements through release
• Coordinate QA/UAT and ensure high-quality, on-time launches
• Manage release processes, documentation, issue tracking, and post-launch performance tracking
• Gather and synthesize feedback from providers, patients, and internal teams
• Synthesize insights into roadmap prioritization and feature development
• Maintain a tight feedback loop between users and product
• Lead key initiatives (e.g., client implementations) from kickoff to execution
• Drive cross-functional alignment across product, engineering, clinical, and sales
• Manage workflows, unblock teams, and ensure accountability
• Support coordination of customer implementation and RFP-related work across internal teams
• Oversee core operational processes (financial tracking, invoicing, board prep)
• Run team operating cadence (stand-ups, sprint reviews, planning)
• Provide hands-on support in a fast-paced, early-stage environment

Requirements:

• 3–5+ years in product ops, project management, or business operations (startup experience preferred)
• Direct experience in health-tech and/or clinical operations
• Strong experience with tools like JIRA, Asana, HubSpot, and BI platforms
• Proven ability to translate business needs into product execution
• Familiarity with financial operations in a venture-backed environment
• Excellent communication and organizational skills; thrives cross-functionally
• Builder mindset with a bias for action and process creation
• Experience using AI tools to improve efficiency and workflows