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Product Operations Manager at Prizeout | JobVerse
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Product Operations Manager
Prizeout
Website
LinkedIn
Product Operations Manager
New York City, New York, United States of America
Full Time
6 hours ago
$110,000 - $130,000 USD
No H1B
Apply Now
Key skills
Go
SaaS
Jira
Confluence
Project Management
Stakeholder Management
Prototyping
Communication
Customer Success
About this role
Role Overview
Own end-to-end process for partner launches, including product configuration, documentation, prototyping, and go-live support
Run product ceremonies and keep Jira healthy
Manage intake of product requests and maintain Confluence documentation
Own the backlog for internal enablement features and SaaS portal tools, working with CTO and engineering to spec and prioritize
Identify friction points from partner feedback and support tickets; prioritize features that improve partner experience or reduce support burden
Support the dev team through the continuous improvement pipeline. Be the person who unblocks, tracks, and keeps things moving
Requirements
3-5 years of experience in product operations, technical operations, implementation, or customer success operations
Strong project management and stakeholder management skills
Excellent documentation and communication
you write clear specs and useful guides
Organized and process-oriented, but adaptable when things change (checklist mentality without the panic)
Technical aptitude
can learn product configurations and work with engineering on specs
People skills
you build trust with engineers, partners, and cross-functional teams
Bias toward action
you figure things out and get it done
Apply Now
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