Greet all patients and customers as they enter the store, identifying patient needs to ensure an easy and memorable experience
Provides recommendations on products and services available.
Attain sales goals established by the management team while complying with company and local policies and procedures.
Assists patients and customers to choose products and services that suit their budget and eye care needs.
Identify and troubleshoot problems related to prescriptions to resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
Measure, fit, and adapt lenses and frames for clients, be it onsite or virtually, according to written optical prescription or specification
Drive sales to exceed personal and store goals while delivering outstanding customer service experience.
Support Brand Manager duties frequently acting as Manager on duty to accomplish specific objectives

Experience delivering outstanding customer service to patients as a Licensed Optician
demonstrated leadership ability with at least one year of experience in a fast paced retail environment
experience planning and implementing sales strategies
directing a sales team
ability to multitask, prioritize and be flexible with changing business needs in a team environment
valid ABO and NCLE and/or license in the applicable State
high school diploma or equivalent required
strong interest in learning, embracing and fostering innovation among your team.
schedule flexibility

Licensed Sales Manager

Key skills