Care Manager, LPN

Role Overview

• The Care Manager delivers telephonic care management for Curana patients enrolled in a Value-Based Care Program such as but is not limited to Advanced Primary Care Management (APCM) or Chronic Care Management (CCM)
• Working with Curana Providers and the interdisciplinary team, the Care Manager supports quality, cost-effective care
• Review electronic health records (EHR) to identify gaps in care for patients residing in a Long-term Care Nursing Facility
• Review and approve initial and ongoing health questionnaires completed by a member of the care management team
• Serve as a health coach to educate patients and/or caregivers about their disease process
• Develop patient-centered care plans
• Educate patients and their durable medical power of attorney (DPOA) on the benefits of APCM or CCM
• Support quality gap closure through clinical discovery
• Schedule Provider visits for at-risk patients
• Coordinate with the Transitional Care Manager to schedule patient visits and inform the TCM nurse if a patient is discharged to acute or SNF
• Ensure orders, referrals, and prior authorizations are facilitated by the virtual care support team
• Escalate abnormal diagnostic test results to Curana providers
• Communicate patient health updates to the Curana providers
• Communicate treatment plans and health updates to the patient’s caregiver in an effective and caring manner
• Primary liaison between the provider and administrative support team.

Requirements

• Must hold an active, unrestricted compact LPN license
• Ability to obtain additional state licenses, as needed
• 2+ years of experience in nursing is required
• Care settings may include inpatient, outpatient, or skilled nursing facilities
• Exhibits knowledge of pathophysiology and accepted treatment protocols for common health diagnoses (i.e., diabetes, chronic heart failure, chronic obstructive pulmonary disease)
• Ability to analyze patient records to identify gaps in care and report to the provider
• Ability to work in a remote environment that is free of distractions
• Proficient computer skills and ability to adapt to various technology platforms
• Excellent written communication skills
• Demonstrated experience in the usage of clinical data to guide decision making
• Must have the ability to function independently and as a member of the interdisciplinary care team.

Benefits

• Paid time off
• Flexible work arrangements