Associate Business Manager

Role Overview

• Own Front Office policy and procedures, including processes and system implementation of requirements arising from regulatory updates and/or internal business/system enhancements
• Design and implement policy & process updates and system enhancements to ensure adherence with regulations & policies, mitigation of risks while taking practical feasibility into consideration
• Interpret and perform comprehensive business impact assessments arising from updates to regulations and bank policies in collaboration with compliance and other corporate functions
• Work closely with Relationship Managers, Client Services Officers and other internal and corporate stakeholders to identify and manage key risks arising from front office incidents and escalations.
• Review and interpret client documentation, correspondence and internal documents in Mandarin to ensure adherence to regulatory and internal requirements.
• Manage the preparation of management information reports tracking RM and client performance metrics (e.g. revenue, net new money, assets under management, expenses)
• Review client profit and loss and provide in-depth loss analysis
• Prepare information required for regulatory questionnaires and surveys
• Participate in initiatives/projects as subject matter expert, including requirement gathering, user acceptance testing, process design, policy updates and go-live implementation
• Manage internal and external audits, regulatory inspections, and other reviews conducted by corporate functions
• Lead annual business continuity plan reviews, updates and coordinate WAR site testing
• Oversee and guide activities covered by the outsourced business management team

Requirements

• Minimum Degree in finance or business
• Minimum 5 years’ experience as a Business Manager in Private Banking or Wealth Management with a strong understanding of Wealth Management products and Singapore regulatory frameworks
• Proficiency in spoken and written Mandarin skills is essential to review and interpret client documentation, correspondence and internal documents in Mandarin to ensure adherence to regulatory and internal requirements.
• Minimum of 2 experience with Avaloq core banking system
• Proven experience in business process management, policy implementation, and regulatory compliance
• Fluent written and verbal communication skills required for internal communications, regulatory reporting, policy documentation, and stakeholder management
• Strong analytical and problem-solving skills with attention to detail
• Proficiency in Microsoft Word, Excel and Power BI
• Team player with strong interpersonal skills and multicultural awareness.

Benefits

• Nomura is committed to an employment policy of equal opportunities
• Diversity Statement