Own Front Office policy and procedures, including processes and system implementation of requirements arising from regulatory updates and/or internal business/system enhancements
Design and implement policy & process updates and system enhancements to ensure adherence with regulations & policies, mitigation of risks while taking practical feasibility into consideration
Interpret and perform comprehensive business impact assessments arising from updates to regulations and bank policies in collaboration with compliance and other corporate functions
Work closely with Relationship Managers, Client Services Officers and other internal and corporate stakeholders to identify and manage key risks arising from front office incidents and escalations.
Review and interpret client documentation, correspondence and internal documents in Mandarin to ensure adherence to regulatory and internal requirements.
Manage the preparation of management information reports tracking RM and client performance metrics (e.g. revenue, net new money, assets under management, expenses)
Review client profit and loss and provide in-depth loss analysis
Prepare information required for regulatory questionnaires and surveys
Participate in initiatives/projects as subject matter expert, including requirement gathering, user acceptance testing, process design, policy updates and go-live implementation
Manage internal and external audits, regulatory inspections, and other reviews conducted by corporate functions
Lead annual business continuity plan reviews, updates and coordinate WAR site testing
Oversee and guide activities covered by the outsourced business management team
Requirements
Minimum Degree in finance or business
Minimum 5 years’ experience as a Business Manager in Private Banking or Wealth Management with a strong understanding of Wealth Management products and Singapore regulatory frameworks
Proficiency in spoken and written Mandarin skills is essential to review and interpret client documentation, correspondence and internal documents in Mandarin to ensure adherence to regulatory and internal requirements.
Minimum of 2 experience with Avaloq core banking system
Proven experience in business process management, policy implementation, and regulatory compliance
Fluent written and verbal communication skills required for internal communications, regulatory reporting, policy documentation, and stakeholder management
Strong analytical and problem-solving skills with attention to detail
Proficiency in Microsoft Word, Excel and Power BI
Team player with strong interpersonal skills and multicultural awareness.
Benefits
Nomura is committed to an employment policy of equal opportunities