Maintaining the customer record, assessing creditworthiness, handling all customer inquiries (internal and external)
Processing billing adjustments, credits, rebills, and refunds
Uploading invoices to client portals, managing tax exemptions
Taking incoming calls via the A/R Hotline
Managing incoming emails in the A/R shared mailbox
Partnering with A/R Coordinators in ensuring prompt resolution of open issues
Processing credit card payments
Researching and resolving client payment inquiries
Reviewing of new customer records, including credit check
Reviewing and approving/escalating orders on credit hold
Managing billing process for benefits insurance carriers
Completing new vendor forms and requests for banking information from customers
Working with associates across all divisions/departments to answer questions or research issues
Performing tasks analogous to the foregoing.

Bachelor’s degree in Accounting, Finance, Business Administration, or any related field
1-3 years of Accounts Receivable and/or General Accounting experience, or equivalent
Strong verbal, written, and English communication skills
Proficiency in most Microsoft Office Applications, databases, and accounting software
Strong working knowledge using Excel, pivot tables, advanced formulas etc.
Proficiency in using accounting software and tools, such as QuickBooks, SAP, or other relevant software
Certified Public Accountant (CPA) or Certified Management Accountant (CMA) are a plus but not required.
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

Junior Accountant, Accounts Receivable

Key skills