Total Loss Auto Physical Damage Manager

Role Overview

• Travel within Texas to support and mentor field team members
• Lead, coach, and develop a team of Total Loss Representatives
• Oversee total loss claim handling, quality, and statutory compliance
• Review claim files, adjuster work, and performance; provide feedback and evaluations
• Manage workloads and resources in coordination with claims leadership
• Drive continuous improvement initiatives and support catastrophic event response
• Stay current on auto repair trends, total loss regulations, and best practices.

Requirements

• Bachelor’s degree preferred with 10+ years of claims experience
• Texas All Lines Adjuster License required
• Proficiency with claims systems and auto estimating software
• Strong knowledge of auto physical damage and total loss programs
• Prior experience managing a Total Loss program and remote teams
• Must be bondable
• Valid Texas driver’s license and able to travel.

Benefits

• Germania Insurance is an Equal Opportunity Employer
• We celebrate diversity and are committed to creating an inclusive environment for all employees.