Business Development Manager – Air & Ocean

Role Overview

• Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer's organization to strengthen relationships.
• Understands and stays informed of the customers' business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer's supply chain.
• Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.
• Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.
• Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.
• Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.
• Build rapport and trust with customers by being informed about customer's business and the market.
• Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.
• Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.
• Execute strategic sales in line with company growth plan.
• Develop and implement strategies and tactics to meet and preferably, exceed the given targets.
• Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.
• Recommend solutions based on customer needs by using industry knowledge.
• Managing opportunities and risks securing the interests of Rhenus.

Requirements

• Minimum 3 years of experience in the 3PL or International Freight Forwarding industry.
• Strong persuasion skills, work-ethic, integrity and entrepreneurial spirit.
• Strong working knowledge of Freight Forwarding services, supply chain, including ocean & air (export & import).
• Familiar with Incoterms issued by the International Chamber of Commerce (ICC).
• Able to achieve results by setting high standards and committing to clear objectives.
• Located within 300 miles proximity of the sales territory and willingness to travel.
• Able to make decisions independently in a creative and effective manner, as well as plan and prioritize effectively and proactively.
• Proficient in Microsoft Office Suite.
• Experience with Microsoft Dynamics 365 CRM considered a strong asset.
• Demonstrated negotiation and sales strategies experience.
• Strong presentation, communication, and interpersonal skills.
• Values a diverse and inclusive work environment.
• Strong ability to establish and manage relationships with varying levels of stakeholders.
• Demonstrate competence in conflict management, decision making and strategic planning.
• Fluency in written & spoken English; bilingual capability considered a plus.

Benefits

• Partial mobile working