Responsible for sales account maintenance, provide technical and administrative product information
Perform daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents
Monitor inventory, follow up ETA with purchasers
Act as a liaison between sales, purchasing, production, procurement, and logistics departments
Provide assistance for intra-company project coordination between sales and non-sales departments
Enter, monitor, and communicate directly with clients regarding status of their orders
Facilitate credit issues and negotiate returns
Develop superior customer service relationships with prospects
Produce daily reports for clients
Be back-up for the supervisor and team members
Additional duties per supervisor's request

BA/BS degree preferred
2-4 years of relevant industry experience preferred
Experience in data entry, scheduling production and tracking orders
A self-starter who can effectively work within a strong team culture
Must have strong and effective professional communication skills written, speaking, and presentation
Experience in customer service and dealing with clients directly, problem solving skills a must
Work well in a high pressure environment with tight deadlines

Sales Support Specialist

Key skills