Manage incoming Salesforce requests via Jira/Slack
Gather basic requirements and ensure tickets are well-defined before work starts
Resolve straightforward changes (fields, layouts, picklists, validation rules)
Escalate more complex work appropriately
Create and manage users, roles, profiles, and permission sets
Handle onboarding/offboarding access requests
Act as first-line support for Salesforce users
Troubleshoot issues and provide clear, timely responses
Maintain data integrity across key objects (Accounts, Contacts, Opportunities)
Support data clean-up activities and deduplication
Run reports to identify inconsistencies or gaps
Ensure basic data governance rules are followed

1-2 years experience working with Salesforce
Solid understanding of core Salesforce objects (Accounts, Contacts, Opportunities)
Experience with basic configuration (fields, page layouts, picklists)
Experience managing users and permissions
Comfortable working with ticketing systems (e.g. Jira, ServiceNow)
Strong attention to detail and organisation
Salesforce Administrator certification (Nice to Have)
Exposure to Flows (basic automation) (Nice to Have)
Experience supporting a Sales or GTM team (Nice to Have)
Familiarity with data tools (Data Loader, reports, Excel) (Nice to Have)

Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities.
Open communication, regular feedback: we value the importance of clear, honest communication.
Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week.
Virtual Shares
An ownership mindset in every role.
Regular in-person team events: we bond over vibrant events that are as unique as our team.
Monthly full-day hacking sessions: every month, we have Hack Fridays.
30 days of annual leave: we value your peace of mind.
Competitive benefits: we've crafted it to reflect the diversity of our team and tailored it to align with your unique location.

Salesforce Administrator

Key skills