Enterprise Business Development Executive – MH Communities

Role Overview

• Own new business development across Zippy’s community channel
• identifying, engaging, and contracting new partners while expanding existing relationships through additional community activations.
• Serve as the senior relationship owner for key community operators, driving strategic alignment, revenue expansion, and long-term partnership success.
• Collaborate with leadership to define, execute, and scale partner growth strategies within assigned markets or portfolios.
• Lead strategic business reviews and performance planning sessions with enterprise partners to ensure alignment on mutual goals and growth initiatives.
• Analyze performance data to identify trends, barriers, and opportunities that increase loan applications and funded volume.
• Manage the complete onboarding workflow for new partners and communities, ensuring accuracy, compliance, and timely activation.
• Coordinate collection and execution of legal amendments, financial documentation, retailer licenses, ACH information, and Power of Attorney for titling.
• Partner with Risk, Accounting, and Operations to ensure all onboarding requirements meet state and regulatory standards.
• Deliver process training and platform walkthroughs for new partner teams, ensuring confident adoption of Zippy’s technology and workflows.
• Own the partner lifecycle from onboarding through adoption and optimization, ensuring continued engagement, performance, and satisfaction.
• Collaborate with Product Marketing and Originations Sales to activate partners through co-marketing initiatives, events, and educational content.
• Track partner satisfaction, identify risks, and develop retention strategies to ensure long-term success and origination process alignment.
• Drive engagement with Zippy’s digital tools to increase efficiency and consistency across the partner network.
• Track and analyze partner performance through Salesforce and internal dashboards, reporting key metrics such as market share, application volume, and funded loans.
• Maintain complete, accurate partner and community data within CRM systems.
• Provide regular insights and recommendations to leadership to guide forecasting, resource allocation, and strategic decisions.
• Collaborate with all departments at Zippy servicing as the voice and advocate for community partners to streamline partner onboarding, enhance workflows, and reduce friction.
• Contribute to the design and optimization of scalable onboarding processes, leveraging automation, templates, and CRM enhancements.
• Provide structured feedback to Product, Engineering, and Operations to inform technology improvements and strengthen the partner experience.

Requirements

• 5+ years of proven experience in channel development, business development, or enterprise account management, ideally within fintech, mortgage, or SaaS.
• Demonstrated ability to manage both new business acquisition and senior-level partner relationships.
• Strong operational and compliance understanding, with the ability to manage documentation-heavy onboarding processes.
• Track record of driving measurable revenue growth through strategic relationship management and expansion.
• Excellent project management and organizational skills; able to manage multiple priorities with precision.
• Analytical mindset with proficiency in Salesforce or other CRM systems for tracking partner data and performance.
• Exceptional communication, negotiation, and problem-solving skills; comfortable influencing across teams and at the executive level.
• Background in mortgage lending, financial services, or manufactured housing is a strong plus.
• Tech-forward and resourceful with a “figure it out” mentality and passion for continuous improvement.

Benefits

• Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
• Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
• Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
• Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
• Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
• Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
• Paid Time Off: We offer generous PTO—and we encourage you to use it!
• Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
• Parental Leave: We provide paid parental leave to support you and your growing family.
• No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
• Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
• Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.