Key skills
Communication
About this role
Role Overview
- Conduct video-conference sessions to validate and issue digital certificates.
- Follow the current customer service script during video conferences to verify the identity of digital certificate holders.
- Operate required platforms and systems to validate holder data during and after video conferences to ensure accurate issuance of digital certificates.
- Review documentation for requests validated by the partner network.
Requirements
- High school diploma or equivalent.
- Good verbal and written communication skills.
- Organized with strong attention to detail.
- Comfortable with technology and digital tools.
Benefits
- Meal allowance (Flash card) 🍽️
- Food allowance (Flash card) 🛒
- SulAmérica Health Insurance 🏥
- MetLife Dental Insurance 😁
- TotalPass 💪
- Birthday day off 🎉
- Childcare assistance 👶
- Corporate university
- UniSign 📚
- Life insurance 🔒
- Educational partnerships 🎓
- SESC benefits 🏖️
- Better Maternity Program 🤱
- Extended maternity and paternity leave 👪
- Pharmacy card 💊
- Profit-sharing (PLR) 💼