Key skills
CRMCommunicationNegotiationSales
About this role
Role Overview
- Identification and outreach to potential customers (email, phone, in person)
- Presentation and sale of our range of green coffees (B2B)
- Building and maintaining long-term customer relationships
- Advising on suitable coffees for different roasteries
- Preparation, execution, and documentation of contract negotiations
- Maintaining and documenting all customer interactions in the CRM
- Analyzing market trends and competitive developments
- Customer meetings and industry events in Germany and across Europe
- Independent organization of daily work in a remote setup
- Tasting and evaluation of our coffee range
Requirements
- Several years of experience in the German specialty coffee industry
- Passion for coffee and interest in global supply chains
- Knowledge of coffee cultivation and production
- Experience in quality assessment (e.g., cupping)
- Structured, organized, and independent working style
- Enjoyment of communication, consulting, and relationship-building
- Experience in customer acquisition and sales
- Fluent German and English language skills
- Analytical thinking and negotiation skills
- Basic knowledge of CRM systems
- Willingness to travel and openness to a remote setup
- Preferred: an existing network in the German coffee industry
- Additional language skills (e.g., Spanish, French, Portuguese)
- Experience at industry events, trade fairs, or competitions
Benefits
- A supportive team with a modern mindset
- Meaningful work with a unique product
- Remote-first with customer meetings and event attendance
- Good development opportunities for your coffee career
- Flat structures and fast decision-making
- 30 days of vacation and flexible working conditions
- Good opportunities to combine personal and professional travel
- Room for initiative and ideas