Develop and maintain the overall roadmap, including ongoing product strategy, product planning, experience design and requirements for new features, functionality and integrations
Understand the business, product, digital, customer and technology landscape to inform decision making
Work with third party vendors on delivery and integration outcomes
Work with technology teams, partners and vendors to define requirements and milestones to ensure on-time, in-scope and within budget delivery
Champion for the customer by collaborating with the UX team to understand customer problems and design solutions
Partner with product owners, Head of Digital and stakeholders to form an agreed product roadmap and maintain backlog
Assist in requirement gathering – supports the Business Analyst in defining acceptance criteria
Coordinate and manage business related release activities – ensures relevant release artefacts are prepared
Engages Change Manager if necessary and assists to prepare materials such as training guides and frequently asked questions
May need to perform duties of a Digital Product Owner e.g. develop user stories with the UX team or greater role in delivery of product roadmap
Proactively drive the culture and stakeholder engagement and management

Strong digital product knowledge with proven experience in development and management of successful digital and online solutions
Experience in B2B collaborations working with multiple external clients
Tertiary qualification or equivalent in a Business, Marketing or related discipline
Have demonstrated experience in digitisation of business processes
Experience in product development and product lifecycle management
Solid understanding of analytics tools to generate insights
Experience operating with a high degree of collaboration, proactivity, innovation and the ability interact directly across all levels
Solid background in digital products including Adobe Experience Manager, Adobe Analytics, Google Analytics

Access our training and development to build on your current skills
Career development through internal mobility opportunities
Work for a business helping millions of Australians and make a difference to someone’s life everyday
Access additional leave days a year to recharge and refresh yourself
Enjoy wonderful Health and Wellbeing initiatives that support you
Work with supportive and inclusive managers
Flexible working arrangement

Digital Product Manager

Key skills