Senior Product Manager, Content

Role Overview

• Reporting to the Product Director, Engineering, you will join the Content Every Day product family.
• In this role, you will create inclusive, engaging and accessible product experiences for Canadians, informed by clear, measurable key results and delivery expectations.
• You will be responsible for managing and delivering one of the backlogs related to CBC/Radio-Canada content production.
• You will work with your stakeholders, including directors, senior managers and production teams in the department, to identify the biggest problems to solve and the best solutions to employ.
• You will proactively seek opportunities to maximize the value of the products under your responsibility.
• You will champion transparency and regularly share reliable, relevant information to foster a culture of trust and strong collaboration.
• As a product-driven leader, you will set the standard for your team.
• You are curious, pragmatic and focused on the essentials, never losing sight of the real-world value you deliver.
• You take the initiative to resolve roadblocks before they become major risks, ensuring a rigorous approach to every project.
• Guiding development and managing the product backlog, epics and user stories to deliver the most value to CBC/Radio-Canada’s priorities and objectives.
• Understanding, analyzing and synthesizing business and end-user needs.
• Prioritizing feature delivery to ensure user and business needs are met effectively.
• Building the product family road map and setting priorities in conjunction with stakeholders.
• Leading collaboration sessions with all product teams, as well as with other internal and external partners, to manage dependencies, optimize our value delivery and minimize code/release conflicts.
• Working actively with other senior product managers within the family to ensure cohesive planning of road maps.
• Establishing and actively monitoring measurable product outcomes (product success metrics).
• Supervising business analysts working within the product family.
• Working closely with the Scrum Master to co-ordinate and facilitate agile ceremonies, including daily stand-up, refinement, planning and review sessions (retrospectives will be conducted by the Agile Lead).
• Overseeing releases and validating quality with the team.
• Serving as the subject matter expert and primary resource for your assigned product line.
• Building and maintaining strong professional relationships with all relevant stakeholders.
• Helping create and maintain efficient team workflows and documentation.
• Facilitating the removal of obstacles related to product priorities/goals/vision for the development team.
• Communicating delivery progress for your product line.
• Helping identify product risks related to value, viability and usability with the Technical Lead.
• Working with management to determine the human, financial and technical resources needed to support your products; managing the budget and reporting on performance.
• Ensuring your product line remains aligned with the broader organizational strategy by working closely with the Product Family Director and Architecture teams.
• Managing supplier relationships.
• Leading relationships with technical teams within the organization and between Radio-Canada and CBC (negotiating priorities, scope of work and objectives).

Requirements

• Bachelor’s degree or equivalent.
• Five or more years’ product manager experience (or equivalent), with a proven track record in product development.
• Demonstrated experience co-ordinating work across multiple agile teams.
• Demonstrated track record of continuous improvement.
• Demonstrated facilitation experience.
• Proven ability to assess and communicate trade-offs and benefits to support decision-making.
• Proven ability to negotiate and align with stakeholders.
• Knowledge of the media industry an asset.
• Ability to actively foster an outcome-focused approach.
• Demonstrable experience with scoping, planning and delivering complex and integrated projects to quality, time and budget constraints using agile methodologies.
• Experience managing backlogs in collaboration with agile product teams, and proficiency in Google Suite, Slack, Jira, Tempo, Confluence and key project management tools; ability to quickly learn new technologies.
• Strong and consistent communication skills.
• Ability to champion and support initiatives for improving accessibility, equity and inclusion in digital experiences.
• Commitment to reflecting the CBC/Radio-Canada community and a diverse, contemporary Canada.
• Fluency in English and French required.

Benefits

• Flexible work schedules, allowing you to prioritize yourself, your family and your work.
• Work from home opportunities.
• Competitive total rewards package.
• Opportunities to work with cutting edge technology.
• Opportunities for continued learning and professional development.
• Opportunities to become a member of our Employee Resource Groups.
• Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent.
• A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.
• A supportive management team committed to upholding the highest standards of diversity and inclusivity.
• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.