Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.
Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies.
Leads the team to manage small, less complex sales with a smaller quota or territory.
Handles process-driven assignments with moderate oversight.
Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.
Requirements
Bachelor’s degree (BS/BA) desired.
5+ years of related sales experience.
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected