Conducting outbound prospecting activities via phone calls and emails to generate new leads
Research and identify potential customers who fit our target market criteria, engaging with leads to assess their needs and qualify them as potential opportunities for the sales team
Update customer relationship management (CRM) software with accurate and timely information on leads and activities, and provide regular updates to the sales team on lead generation activities and pipeline status
Collaborate with sales and marketing teams to develop effective outreach strategies and campaigns
Follow up with leads to schedule appointments or product demonstrations for the sales team
Continuously improve outreach strategies based on feedback and performance metrics, including reviewing and refining outreach scripts, email templates, and other sales collateral to optimise effectiveness
Participate in sales meetings to discuss progress, challenges, and opportunities in lead generation efforts
Analyse key performance indicators (KPIs) such as conversion rates, response rates, and pipeline velocity to evaluate the effectiveness of outbound prospecting efforts
Share best practices and insights with other members of the sales team

1-3 years experience in sales or customer service
Proficiency using a customer relationship management (CRM) software, such as Salesforce
Strong verbal and written communication skills
Ability to build and maintain relationships with potential customers
Knowledge of sales techniques and strategies
Strong problem-solving and negotiation skills
Time management and organisational skills
Ability to work independently and as part of a team
A desire to learn and grow in the sales field

Extra paid Wellbeing and Volunteering leave to care for yourself and others 🚴
Flexible working hours and arrangements to accommodate different working preferences and personal situations 🏠
100 days working from a different location for up to 100 calendar days per year 🌎
Access to a wide range of discounts to support wellbeing and financial health 💰
L&D budgets and professional opportunities available, so you can continue growing to be the best you 🥇
Wellbeing policy and EAP access, we put your mental health and wellbeing first💆
Generous parental leave policy where we offer an additional 16 week’s full pay 🚼
Regular socials, conferences and free snacks to celebrate the hard work of our team + amazing harbour front office views 🥂

Sales Development Representative

Key skills