Project Setup & Validation: Receive and set up new projects/assignments across multiple systems, ensuring all provided information is accurate and complete.
Project Maintenance: Manage and update project details, including following up with relevant stakeholders to obtain missing or revised information.
Status & Billing Oversight: Maintain accurate project statuses and ensure invoicing and payor details are kept up to date.
Access Management: Provide employees with appropriate access to projects/assignments across various platforms.
Communication Support: Answer incoming calls via the call queue and respond to project setup requests received through group email.
Special Projects: Provide support for ad hoc and strategic initiatives as needed.

High school diploma or equivalent, and at least 5 years of administrative or insurance‑related experience.
Proven background in administrative support, including accurate data entry and data management.
Proficiency in Microsoft Office applications (Excel, Word, Outlook, etc.) with the ability and willingness to learn new technologies.
Demonstrated job stability and reliability.
Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment.
Strong organizational and time‑management skills with the ability to consistently meet deadlines.
Excellent written and verbal communication skills with a professional, approachable style.
High level of accuracy, attention to detail, and thoroughness in all tasks.
Collaborative team player who contributes positively to team dynamics.
Must reside in the United States and in the Eastern time zone.
Ability to work flexibly, including occasional evenings, weekends, or holidays during high‑volume periods or CAT (catastrophe) events.

Project Coordination Analyst

Key skills