Integration Platform Analyst

Role Overview

• Develop and maintain a full technical and functional appreciation of the Enterprise Service Bus (BizTalk), ensuring that all relevant supporting documentation is created and maintained
• Maintain environment uptime by monitoring BizTalk Server exceptions and resolving BizTalk Server specific issues
• Debug BizTalk application errors resolving incidents / integration failures in line with the College’s agreed standards and service levels
• Manage load across the Enterprise Service Bus solution ensuring bottlenecks and delays in processing are kept to a minimum
• Support testing and development activities within the College to ensure full scope of solution is taken into account when testing / developing changes
• Deploy and manage business rules
• Work to resolve failed message routing
• Work closely with other team members through facilitating open communication and discussion between stakeholders through regular meetings with members in other areas of IT to solve any issues which require collaboration
• Provide professional application life-cycle management, business process improvement and semi-technical information provision to users of the college’s BizTalk Systems and a range of other enterprise application services and business systems.
• Deliver technical work streams associated with the Enterprise Service Bus implementation including integrations ensuring adherence to strategic IT plan where quality control metrics are adopted and applied.
• Identify ways of achieving objectives that result in service improvement and make better use of resources; anticipates future demands and develops appropriate plans to meet them.
• Validate decisions appropriately to ensure consideration and processes are robust.
• Engage the experience and views of others, use own judgement and own specialist expertise to resolve issues; involves others appropriately in developing solutions to resolve new problems.
• To provide comprehensive support of Enterprise IT services in accordance with the College’s business of education and research.
• Support the use of complex data to manage the student and staff lifecycle and deliver information services that support their role.
• To assist as required with the development of IT services and their integration with other applications and College approved software.
• To play an active role in systems upgrading and testing.
• Act with drive and creativity in order to effectively design, deliver or support services to the widest possible audience with the largest possible positive impact
• Carry out any other tasks as may be requested commensurate with the grade of the post and its purpose.

Requirements

• Degree in Business Information Systems, Computer Science, Information Technology or equivalent qualification or experience (E)
• Relevant Postgraduate qualification, professional IT qualification or equivalent standard achieved through work experience (D)
• ITIL and Project Management qualifications (D)
• Professional IT industry experience (E)
• Experience of data integration techniques such as ETL (Extract Load Transform), Web services, etc. (E)
• Experience and understanding of web services, XML, SOAP and REST architectures (E)
• Experienced in IT service management, including change, incident and problem management (E)
• Experience of working with ITIL based Service processes and functions (D)
• Experience of working with Microsoft Visual Studio (E)
• Experience of administering BizTalk environment (D)
• Experience of working with Team Foundation Server (D)
• Experience of working with Business Systems in a Higher Education environment setting (D)
• Experience and knowledge of working in a complex, multistakeholder environment (E)
• Knowledge of business process modelling techniques and tools (D)
• Experience with vendor management and working in a multi-sources environment (D)
• Ability to identify and manage priorities. (E)
• Innovative and proactive approach to work (E)
• Willingness to update professional knowledge and a commitment to continuous improvement (E)
• Well-developed analytical and problem solving skills, seeking cost effective solutions to suit changing priorities (E)
• Excellent relationship and interpersonal skills (E)
• Ability to articulate ideas to both technical and non-technical audience (E)
• Ability to communicate effectively with staff at all levels – both orally and in writing (E)
• Willing to work outside of normal working hours when necessary (D)
• High level of presentation skills and the ability to communicate confidently with colleagues of a similar management status (E)
• Good working knowledge on ESB platforms (D)
• Strong understanding of data integration, quality and validation (E)
• Excellent SQL or related database query languages (E)
• Knowledge of physical database administration with SQL (D)
• Knowledge and experience of any one of the programming languages (.NET, Java, C#, PHP) (D)
• Experience and knowledge of XML, HTML, and Web technologies (IIS) (E)
• Knowledge of Service-oriented architecture (SOA) using BizTalk enterprise service bus Integration (ESB) Services (D)

Tech Stack

• ETL
• ITSM
• Java
• PHP
• SOAP
• SQL
• TFS
• .NET

Benefits

• We are an inclusive and welcoming employer that encourages a wide range of applicants.
• We embrace diversity and want everyone to be able to bring their whole selves to work and succeed.
• 10% Performance related bonus
• 30 Days holiday and maximum of 8 public holidays (pro-rata)
• Sick pay
• 4 Discretionary Christmas Closure Days
• Contributory pension scheme
• Life Assurance cover
• Service time
• 3 Volunteer days per year
• Free onsite parking & Bike racks
• Annual leave purchase scheme
• up to a maximum of 10 days (subject to national minimum wage requirements)
• Student Discount (access to Totum, Unidays & Student Beans)
• CycleScheme
• TechScheme
• Opportunities for formal training and professional certification
• Free access to Linkedin Learning
• Free access to Future Learn short courses
• Potential for internal promotion and advancement