Sales Development Representative, Level I

Role Overview

• Identify and research prospective customers in targeted segments
• Initiate outbound communication (email, phone, LinkedIn) to engage prospects
• Manage inbound leads and qualify them through discovery calls
• Collaborate with Sales and Marketing to refine messaging and campaigns
• Book meetings and demos for Account Executives
• Maintain accurate records and activity logs in our CRM
• Gather market intelligence and share feedback with the team
• Represent Zip’s values and mission to prospects

Requirements

• Has relentless drive, elite work ethic, and hunger for high performance
• Is coachable — hungry to master sales fundamentals through feedback and repetition
• Thrives in unstructured environments and solving problems proactively
• Shows resilience and consistency, showing up ready regardless of challenges
• Is low ego, humble, and highly motivated to learn, grow, and make a meaningful impact
• Takes full ownership, works hard, figures things out, and thrives both independently and cross-functionally

Benefits

• We want our employees learn, grow, and have career satisfaction
• We want to create a successful company – but not at the cost of culture. At Zip, we value each other, and want to create a culture where our people are not only “working in a fast-paced, challenging, environment” but are also (and more importantly) happy, learning, and able to contribute. We value succeeding as a collective.
• We are a high autonomy, high trust organization that prioritizes thoughtful communication
• No one likes being micromanaged. At Zip, we value autonomy and trust our employees to get the job done. We add communication here to emphasize that high autonomy and high trust doesn’t mean no support. At Zip supporting our employees and creating a great culture is a top priority. Thoughtful communication in tandem with high ownership is key to not just building a successful culture, but also external collaboration with customers and internal teams.
• We value transparency, equity, and empathy.
• Honest, empathetic feedback is kind. It gives your co-workers the opportunity to grow and become the best versions of themselves. At Zip, we value frequent, well-structured, fair feedback – feedback that directly relates activities to outcomes, and allows us all to move forward together, better.
• We want to move fast, be flexible, but not break things:
• We’re a start-up: we need to move fast, and be able to pivot at a moment’s notice. But we don’t want to break things, and want to balance being fast with being thoughtful and intentional about how we build our software.
• We value balance
• Whether it’s work/life balance or moving fast/building right balance, understanding the tradeoffs in a start-up and making sure to strike the right balance is necessary. We continuously evaluate our decisions in a data-driven way, and aim to make sure we’re always getting better.
• We assume best intentions
• We're a team working together to make enterprise cybersecurity easy. We'll face hard problems together, and assuming best intentions of coworkers is of utmost importance to building a great culture.