Client Partner – Global Transformation, Private Equity Portfolio Engagement

Role Overview

• Serve as the overall executive owner for the engagement – accountable for the client’s success, satisfaction, and Blend360’s P&L.
• Partner directly with Private Equity investors, Board members, and C-suite executives (COO, CTO, CIO, CHRO) to align on transformation goals, milestones, and outcomes.
• Translate the client’s business transformation agenda into actionable delivery roadmaps that blend technology, AI/agentic automation, and operational redesign.
• Drive multi-year account planning, forecasting, and expansion opportunities within the client ecosystem.
• Own the commercial structure, profitability, and growth targets for the engagement.
• Ensure disciplined financial management – pipeline health, deal economics, contract renewals, and revenue recognition.
• Lead renewal and expansion discussions tied to new automation initiatives or product innovations.
• Operate as a trusted advisor to senior client stakeholders, connecting Blend360’s capabilities to strategic business priorities.
• Build and sustain C-level trust through transparent communication, thought leadership, and business acumen.
• Represent Blend360 at all governance forums and transformation steering committees.
• Guide the work of 6 Agentic delivery PODs, ensuring alignment between Blend360 and client IT/application teams.
• Partner with internal delivery leads to define and measure outcomes around automation, cost reduction, and innovation.
• Anticipate risks in delivery or stakeholder alignment and lead proactive course corrections.
• Identify new opportunities for Blend360 to expand its footprint within the client’s modernization program – e.g., new intelligent applications, process digitization, or AI-driven insights.

Requirements

• 15+ years in client-facing leadership roles in consulting, digital transformation, or technology services firms.
• Proven success leading $10M+ strategic accounts with multi-year transformation programs and complex stakeholder environments.
• Experience engaging with Private Equity-backed portfolio companies undergoing major change initiatives is highly desirable.
• Deep familiarity with enterprise operations, process automation, and AI/agentic technologies.
• Background in professional services, BPO, or compliance-heavy industries (tax, mobility, HR, finance) preferred.
• Combination of consulting and client-side experience – able to empathize with internal pressures while driving external outcomes.

Benefits

• Flexible work arrangements
• Professional development