About this role

Perform basic field repairs, including hardware and glass replacements, operational adjustments, and product inspections.
Conduct on-site evaluations to assess product performance and identify repair needs.
Follow all safety protocols, including proper handling of glass, working at heights, and use of PPE; maintain and inspect safety equipment and first aid kits.
Operate company vehicles safely, adhering to local laws, and perform routine maintenance to ensure reliability.
Manage tools and supplies inventory to maintain proper stock and organization.
Communicate effectively with customers to explain repair issues and solutions, ensuring excellent customer service and satisfaction.
Travel within assigned territory daily; overnight travel may be required depending on territory.

Education: High School Diploma or equivalent required
License: Valid driver’s license with ability to successfully clear an MVR check
Experience: 1–2 years of general construction or building material installation experience preferred
1–2 years of fenestration manufacturing or installation experience preferred
Technical Skills: Basic computer skills (Outlook & CRM)
Proficiency with hand and power tools

Windows and Doors Field Service Technician

Key skills