Work closely with customers to design and implement cloud architectures on Gcore
Build and deliver hands-on MVPs and proof-of-concept solutions for non-standard customer onboarding scenarios
Help clients deploy and configure: Virtual machines and bare metal servers, VPCs, networks, subnets, routing, security groups, and load balancers, Kubernetes clusters and related services, Container registries and containerized applications
Troubleshoot and debug: Network connectivity, routing, DNS, and security issues, Kubernetes cluster problems (pods, services, ingress, deployments, scaling, etc.)
Analyze existing customer infrastructures and: Identify bottlenecks and single points of failure, Propose improvements for performance, reliability, cost, and security
Create and maintain technical documentation, reference architectures, and best practices
Participate in customer calls, workshops, and demos, explaining complex technical concepts in clear and simple language
Collaborate with internal teams (Support, Engineering, Product) to resolve complex cases and improve the platform
Act as a proactive, trusted advisor for customers, anticipating potential issues and suggesting preventive measures
Requirements
Proven hands-on experience building and troubleshooting cloud infrastructure
you should be comfortable spinning up and debugging environments yourself