Key skills
MacOSCommunication
About this role
Role Overview
- Manage inbound and outbound customer calls
- Handle inquiries and provide appropriate solutions
- Accurately document interactions and follow company scripts
- Maintain professionalism and a distraction-free workspace
Requirements
- Strong verbal and written communication skills
- Basic computer proficiency
- Fluent in English
- Dependable, eager to learn, and open to feedback
- Must maintain perfect attendance during the initial training period (approximately 2 weeks)
- Technical Setup Laptop Requirements: Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+
- Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+
- Audio Equipment: Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted)
- Internet Connection: Wired LTE router using a SIM card and connected by cable Wi-Fi or mobile hotspots will not be accepted
Tech Stack
- MacOS
Benefits
- Participate in two annual company events