Client Success Manager / Account Manager

Role Overview

• Be the main point of contact for a portfolio of US-based clients
• Manage and optimize client cold email campaigns (don’t worry
• we’ll train you)
• Collaborate with clients to develop campaign strategies, creative offers, and marketing ideas
• Monitor campaign performance and understand basic funnel metrics
• Communicate updates and insights clearly through Slack and Zoom
• Work with our internal tech and operations team to ensure everything runs smoothly
• Use basic automation tools (like Zapier) to streamline workflows and improve efficiency

Requirements

• Strong written and spoken English
• Previous digital marketing experience (agency experience is a big plus)
• Good grasp of marketing funnels, basic copywriting, and customer psychology
• Technical proficiency and comfort learning new software quickly
• Proactive, can-do attitude and a genuine desire to help clients succeed
• Bonus: Experience with cold email or outbound marketing tools

Benefits

• Flexible, remote work environment with growth opportunities
• Full training provided in cold email strategy and proprietary systems