Own and manage the new business pipeline from lead generation to contract signature, ensuring accurate forecasts and timely follow-up
Identify and qualify prospective clients through research, outreach, networking and inbound enquiry handling
Develop compelling, insight-led proposals and commercial models that align with client objectives and agency capabilities
Collaborate with account directors and delivery teams to design tailored solutions, scope work accurately and set appropriate expectations
Run discovery meetings and pitch presentations, articulating strategic rationale, expected outcomes and ROI
Negotiate commercial terms and manage the handover process to account teams to ensure a smooth onboarding experience
Track and report on sales activity, pipeline health and revenue performance using CRM and internal reporting tools
Build and maintain strong relationships with key stakeholders, acting as a trusted advisor to prospective and existing clients
Contribute to marketing and thought-leadership initiatives to raise the agency’s profile and support lead generation
Stay current with market trends, competitor activity and emerging opportunities within the digital marketing landscape

3-6 years’ experience in business development, sales or commercial roles within a digital agency, consultancy or related services environment
Proven track record of winning and growing client accounts with demonstrable revenue impact
Strong consultative selling skills with the ability to diagnose client needs and present strategic, outcome-focused solutions
Experience producing proposals, commercial models and SOWs; comfortable handling pricing discussions and negotiations
Confident presenter with excellent verbal and written communication skills
Familiarity with CRM systems (e.g., HubSpot, Salesforce) and sales reporting best practice
Organised, self-motivated and able to manage multiple opportunities simultaneously
Strong interpersonal skills and experience collaborating with cross-functional delivery teams
Knowledge of SEO, Paid Media and content services, with the ability to translate technical propositions into commercial value
Existing network or relationships within retail, e-commerce or DTC sectors
Experience working with proposal automation tools or familiarity with simple financial modelling

Competitive salary range of £40,000
£45,000 depending on experience
Flexible, remote-first working with occasional in-person collaboration in London
Support for professional development including training, conferences and mentoring
Collaborative, supportive team culture that values transparency and clear communication
25 days annual leave plus Bank Holidays and an extra half day on your birthday and duvet days!

Business Development Manager

Key skills