Own the enterprise software implementation delivery strategy across Sage, Acumatica, and future enterprise software offerings
Define and continuously evolve the AMS implementation operating models, methodologies, and standards
Act as the executive escalation point for complex or high-risk client engagements
Ensure implementations deliver measurable business value and align with client success outcomes
Lead, coach, and develop a team of Implementation Managers, enabling them to effectively lead project teams and client engagements
Collaborate with Client Success Management, Client Enrichment, and Ongoing Support to ensure seamless transitions post-implementation

10+ years of experience leading enterprise software implementations, ideally within a consulting, managed services, or Value-Added Reseller (VAR) environment
Proven leadership experience overseeing multi-team delivery organizations (Directors, Managers, or equivalent)
Strong background in ERP implementations; experience with Sage and/or Acumatica preferred
Demonstrated success managing utilization, margins, and operational performance in a professional services model
Ability to operate credibly at both executive and delivery-detail levels
Exceptional communication, stakeholder management, and problem-solving skills

Vice President of Implementation

Key skills