Build authentic presence on Reddit and Quora by participating in relevant discussions and answering questions (non-promotional, value-first approach)
Build and manage our TikTok account: community engagement, content curation, and trend identification (video creation support provided)
Identify and engage in emerging communities across LinkedIn and other channels where audiences congregate
Track trending topics, pain points, and questions to inform content strategy and refine buyer personas
Monitor competitor mentions and surface competitive intelligence
Coordinate review generation on external platforms
Maintain digital profiles accuracy
Identify and activate micro-influencer partnerships
Support content team as a writer

An excellent command of English (C2 level or equivalent) is essential
Exceptional writing and communication skills with ability to explain complex concepts in simple words and adapt tone across platforms
Deep familiarity with Reddit, Quora, TikTok community dynamics and platform etiquette
Basic understanding of SEO/AEO and how online communities influence AI visibility
Self-starter who identifies opportunities and works autonomously
Community-first mentality: build relationships before promoting products
1-3 years’ experience in community management, social media, or related role (B2B SaaS/FinTech) is nice to have
Proven track record managing brand presence on Reddit/Quora with authentic engagement examples is nice to have
Experience launching/growing TikTok business channels is nice to have
Familiarity with analytics and social listening tools is nice to have

Online Community Manager, Digital Presence

Key skills