Manager, Community Strategies

Role Overview

• Reporting to the Director, Children’s & Community Services, the Manager, Community Strategies has responsibility for the successful planning and implementation of a number of community strategies.
• Provides leadership to a multi-disciplinary community based team that is responsible for the co-ordination of a broad range of activities and services related to the planning, development and management of human services in the City of Hamilton.
• This includes integration of services, enhanced access to services for residents, communication and education.
• Co-ordinates the development of local strategies and workplans that identify and confirm community needs and articulates strategies to meet identified service demands.
• Prepares business plans and performance measures in developing and evaluating immediate and long term service delivery strategies consistent with a community development approach.
• Provides leadership and support to community service providers and related system stakeholders and partners.
• Participates in H&SC emergency preparedness planning, development and training.
• Responds to all municipal emergencies as requested.

Requirements

• Baccalaureate degree in Social Sciences, Health, or Public Administration or a related discipline pertinent to job functions.
• Progressively responsible management experience within a Human Services environment.
• Experience in leading and implementing change and demonstrated competencies in community development in a collaborative multidisciplinary arena.
• Highly developed analytical and business planning skills with a proven track record for long-term visioning and big picture thinking.
• Highly effective leadership, facilitation, communication, presentation, interpersonal and organizational skills.
• Demonstrated ability to effectively manage a multi-disciplinary team in a results oriented environment.
• Current and detailed understanding of the policy environment and government operations.
• Knowledge of social policy frameworks, research methods and data analysis, consultation techniques and program planning and program evaluation models including the knowledge of best practices.
• Strong political acuity, systems thinking/planning, and change management skills.
• Demonstrated computer proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Proven ability to contribute meaningfully to the strategic and business planning processes and direction of the organization.
• Excellent written and verbal communication skills, facilitation skills, and presentation skills.
• Highly developed interpersonal skills with ability to interact effectively at all organizational levels.
• Sound knowledge of community programs and services, relevant legislation, contractual obligations and applicable policies.
• Demonstrated knowledge of the Health and Safety Act and applicable regulations as it relates to the position.
• Must possess a valid Class “G” Driver’s License.

Benefits

• life-long learning opportunities
• leadership
• innovation
• performance excellence