Reporting to the Director, Children’s & Community Services, the Manager, Community Strategies has responsibility for the successful planning and implementation of a number of community strategies.
Provides leadership to a multi-disciplinary community based team that is responsible for the co-ordination of a broad range of activities and services related to the planning, development and management of human services in the City of Hamilton.
This includes integration of services, enhanced access to services for residents, communication and education.
Co-ordinates the development of local strategies and workplans that identify and confirm community needs and articulates strategies to meet identified service demands.
Prepares business plans and performance measures in developing and evaluating immediate and long term service delivery strategies consistent with a community development approach.
Provides leadership and support to community service providers and related system stakeholders and partners.
Participates in H&SC emergency preparedness planning, development and training.
Responds to all municipal emergencies as requested.
Requirements
Baccalaureate degree in Social Sciences, Health, or Public Administration or a related discipline pertinent to job functions.
Progressively responsible management experience within a Human Services environment.
Experience in leading and implementing change and demonstrated competencies in community development in a collaborative multidisciplinary arena.
Highly developed analytical and business planning skills with a proven track record for long-term visioning and big picture thinking.
Highly effective leadership, facilitation, communication, presentation, interpersonal and organizational skills.
Demonstrated ability to effectively manage a multi-disciplinary team in a results oriented environment.
Current and detailed understanding of the policy environment and government operations.
Knowledge of social policy frameworks, research methods and data analysis, consultation techniques and program planning and program evaluation models including the knowledge of best practices.
Strong political acuity, systems thinking/planning, and change management skills.
Demonstrated computer proficiency in Microsoft Office (Word, Excel, and PowerPoint).
Proven ability to contribute meaningfully to the strategic and business planning processes and direction of the organization.
Excellent written and verbal communication skills, facilitation skills, and presentation skills.
Highly developed interpersonal skills with ability to interact effectively at all organizational levels.
Sound knowledge of community programs and services, relevant legislation, contractual obligations and applicable policies.
Demonstrated knowledge of the Health and Safety Act and applicable regulations as it relates to the position.