Oversee daily business operations, optimizing workflows to increase productivity and reduce waste
Implement best-in-class operational processes and tools, including SOP development and technology adoption
Translate executive strategy into actionable operational plans
Manage OKRs (Objectives and Key Results) across departments by consolidating data to provide reporting insights and trend analysis
Act as the primary liaison between teams (Business Development, Finance, Human Capital, Product, Marketing) to ensure alignment and clear internal messaging
Prepare executive-ready reports, dashboards, and presentations for board meetings and strategic reviews
Develop and implement Corporate Social Responsibility (CSR) strategies that align non-profit activities with the Foundation’s mission and business objectives
Identify, vet, and manage long-term relationships with non-profit organizations (NPOs) to bolster community engagement efforts
Oversee adherence to legal and regulatory requirements for charitable giving, ensuring the Foundation maintains its non-profit/give-back status, goals and accountability.

Bachelor’s degree in Business Administration
7+ years of experience in business operations, process improvement, quality assurance or strategic planning
Strategic Mindset: Ability to see the "big picture" while managing daily details
Analytical Thinking: Demonstrated capability in data analysis (KPI tracking, Asana/Tableau/Excel) to drive operational improvements
Communication: Exceptional verbal and written communication skills; experience presenting to senior leadership
Process Improvement: Proven track record in implementing efficiency methodologies
Interpersonal Skills: Proven ability to inspire and mobilize both staff and non-profits toward shared goals
Change Management: Ability to lead teams through organizational changes to boost productivity
Influence & Collaboration: Capability to build relationships and align competing priorities across departments.

Senior Manager, Business Operations – Strategy

Key skills