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OTC – Sales Order Processing, Executive/Senior Executive at NEC Software Solutions | JobVerse
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OTC – Sales Order Processing, Executive/Senior Executive
NEC Software Solutions
Remote
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OTC – Sales Order Processing, Executive/Senior Executive
Mumbai, Maharashtra, India
Full Time
5 hours ago
No H1B
Apply Now
Key skills
SAP
Communication
Presentation Skills
Sales
About this role
Role Overview
Receive and process sales orders accurately and efficiently using the company's sales management system
Coordinate with the NEC, Invoicing Processing team, collections and credit management team
Review orders received from Retained Organization (RO) for accuracy as per pre-defined format
Perform technical, commercial and administrative validation on a customer order
Record daily volumes, rejections, exceptions, and quality-checks in timely manner
Enter order details into the system database
Process orders as per standard operating procedure within defined Turn Around Time (TAT)
Coordinate with RO to understand any discrepancies on order details
Create order fulfilment tracker and document relevant details to support order monitoring activities
Primary point of contact for order processing related queries
Respond to queries in a timely and accurate manner
Coordinate with relevant stakeholders to complete tasks assigned by RO or team lead
Requirements
Strong knowledge of OTC Sales Order operations
Working knowledge of SAP Finance module
Experience in shared services/customer facing environment
Understanding of standard operating procedures
Knowledge of system, applications, operating tools, metrics and excel
Good communication skills, plus good verbal & written presentation skills
Flexibility to work within a high growth, rapidly changing environment
Ability to self-motivate and initiate change
Ability to work with colleagues at all levels
Education: Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations.
Executive
Graduate with 2 to 4 years of experience
Sr Executive – Graduate with 4 to 6 years of experience
Benefits
Employees can work remotely
Flexibility to work within a high growth, rapidly changing environment
Undergo relevant training to ensure apt knowledge transfer
Apply Now
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