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Lead Technical Customer Success Engineer at Monolith | JobVerse
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Lead Technical Customer Success Engineer
Monolith
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Lead Technical Customer Success Engineer
United Kingdom
Full Time
3 hours ago
H1B Sponsor
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Key skills
AI
ML
About this role
Role Overview
Owning end-to-end customer delivery, acting as the single accountable lead within a client team
Designing bespoke, multi-product solutions that deliver clear and measurable customer value
Breaking down complex customer objectives into structured workstreams, milestones, and success metrics
Actively managing delivery: scope, timelines, dependencies, risks, and trade-offs
Coordinating execution across internal teams (product, data science, software, forward deploy)
Translating technical progress into clear, customer-facing updates and reports
Acting as a trusted technical advisor to senior customer stakeholders
Getting hands-on where needed to unblock delivery or validate technical approaches
Requirements
Significant experience leading complex, technical, client-facing projects
Strong engineering or scientific background
Experience applying AI/ML or data science in an engineering context (bonus)
A Physics, Maths, or Engineering degree (bonus)
Benefits
Flexible working arrangements
Apply Now
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