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Manager, Community Strategy & Enablement at TELUS | JobVerse
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Manager, Community Strategy & Enablement
TELUS
Website
LinkedIn
Manager, Community Strategy & Enablement
Canada
Full Time
2 hours ago
$109,000 - $202,000 CAD
H1B Sponsor
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Key skills
PMP
Go
Leadership
Project Management
Stakeholder Management
Communication
Collaboration
Presentation Skills
Sales
About this role
Role Overview
Join our Marketing team to orchestrate omni-channel strategies that activate local markets and bring communities to life
You'll be the strategic connector—aligning teams, channels, and resources to drive exceptional Go-To-Market performance
Design comprehensive omni-channel community strategies and enablement programs
Create playbooks that optimize performance across all channels (technicians, retail, D2D, influencers)
Identify the right channels and timing for maximum market impact
Build and manage community event calendars with clear prioritization
Coordinate multi-community events and drive continuous improvement through analysis
Create scalable processes for activation and measurement
Align marketing, sales, operations, and partner teams around unified community strategies
Break down silos and facilitate seamless execution across the organization
Manage Marketing Development Fund (MDF) deployment
Develop training programs and maintain cadence across all channels
Coordinate marketing assets, campaigns, social playbooks, and collateral
Ensure consistent messaging and brand alignment across the ecosystem
Drive high performance through engagement and recognition programs
Manage complex projects and prioritize initiatives effectively
Requirements
Bachelor's degree in Marketing, Business, Communications, or related field
5+ years of experience in marketing, channel enablement, or community engagement
2+ years of people leadership experience
Proven track record of developing and executing omni-channel marketing strategies
Strong experience in channel enablement, training program development, and playbook creation
Demonstrated ability to manage complex event calendars and local activation programs
Excellent cross-functional collaboration and stakeholder management skills
Experience coordinating with multiple teams and managing competing priorities
Strong project management capabilities with ability to juggle multiple initiatives
Exceptional communication and presentation skills
Creative problem-solver with strategic thinking abilities
Proficiency in marketing automation tools and asset management systems
Experience with social media strategy and content development
Great-to-haves
MBA or Master's degree in Marketing or related field
Experience in telecommunications or technology industry
Background in retail, direct sales, or field marketing
Knowledge of influencer marketing and social selling strategies
Experience managing Marketing Development Funds (MDF)
Familiarity with Go-To-Market strategy and execution
Project Management Professional (PMP) certification
Experience with learning management systems (LMS) and training platforms
Bilingual (English/French) capabilities
Event management certification or experience
Tech Stack
PMP
Go
Benefits
Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
Apply Now
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