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Client Strategy and Operations Manager at Scale Army Careers | JobVerse
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Client Strategy and Operations Manager
Scale Army Careers
Remote
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Client Strategy and Operations Manager
Argentina
Contract
1 hour ago
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About this role
Role Overview
Own the operational success, revenue performance, profitability, retention, and LTV of your client portfolio.
Act as the primary operations partner for enterprise clients across the full engagement lifecycle.
Build trusted relationships with founders and executives by understanding their business models, org design, incentives, and constraints.
Identify operational risks and opportunities proactively and design solutions.
Partner on expansions, renewals, and additional scope opportunities.
Forecast revenue, margin, and retention across your portfolio.
Lead QBRs and strategic reviews with executive stakeholders.
Build and maintain forecasts, scorecards, and dashboards.
Requirements
4+ years of experience in roles such as Business Operations, Strategy & Operations, Consulting, GTM Strategy, Customer Strategy, or similar.
Experience in smaller, fast-growing environments where structure is evolving.
Strong business intuition.
Comfortable with margins, unit economics, forecasting, and building a business case.
Ability to push back on a founder in a meeting, hold your ground with data, and still leave them feeling like you’re on their team.
You own the revenue, retention, and expansion outcomes tied to your portfolio.
Initiative without waiting for permission.
Strong analytical skills.
Benefits
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