Design, build, and customize AI-powered solutions using Agentforce and Salesforce AI tools and Data Cloud.
Develop reusable, optimized prompts using Prompt Builder grounded in CRM data.
Implement complex automations using Salesforce Flow.
Configure Experience Cloud and Omni-Channel to embed and enable Agentforce service agents within new or existing Experience sites.
Follow DevOps best practices, supporting CI/CD pipelines and deployment processes.
Collaborate with cross-functional teams to translate business requirements into scalable AI-driven solutions.

3+ years of experience working with the Salesforce platform.
Hands-on experience with Agentforce and Salesforce AI capabilities.
Broad experience across the Salesforce platform with a strong understanding of its core products and capabilities.
Experience building automations using Salesforce Flow.
Experience integrating Salesforce with external systems via APIs.
Experience with Salesforce Data Cloud.
Strong understanding of data management, security, and Salesforce best practices.
Excellent English communication skills, both written and spoken.
Nice to Have Proficiency in Apex development (classes, triggers, test classes).
Experience with MuleSoft or other middleware tools.
Proficiency in building and managing Experience Cloud sites.
Experience with DevOps tools such as Gearset, Copado, Salesforce DX.
Salesforce certifications (Administrator, Platform App Builder, Advanced Administrator, Experience Cloud Consultant, AI Associate, OmniStudio Developer).
Experience working in Agile environments and remote teams.

Paid time off – because rest matters.
On-site (from our offices at Sinergia), hybrid, or remote work – your choice!
Flexible hours – start your day anytime between 8–10am and wrap up between 5–7pm.
Career growth opportunities – we grow together.
Ongoing training & development – keep learning, keep leveling up.
Certification vouchers on us – we’ve got your back when you’re ready to get certified.
A team culture you’ll love – supportive, collaborative, and fun.

Salesforce AI Specialist

Key skills