Greet customers as they arrive at the dealership
Create a professional environment that builds rapport and puts customers at ease
Answer customer questions about new and used cars, vehicle specifications, and the loan application process
Use CRM software to maintain a customer database you will use to drive automotive sales
Conduct test drives and demonstrate vehicle features
Use strong negotiation skills to complete the sales process while maintaining a high level of customer satisfaction

High school diploma or GED equivalent is required; a bachelor’s degree is preferred
Valid state-issued driver’s license and clean driving record are required
Prior sales experience in a dealership or showroom setting is preferred
Excellent communication and negotiation skills
Ability to manage time and serve customers with little supervision

Automotive Sales Representative

Key skills