Key skills
Communication
About this role
Role Overview
- Provide first and second line technical support
- Deploy and troubleshoot Apple devices
- Prepare user accounts for new starters
- Manage audio-visual equipment in office
- Support IT Manager with administrative tasks
- Liaise with external IT service providers
Requirements
- Proficient in Microsoft 365
- Experience supporting Apple devices, AV and Microsoft 365
- Strong problem-solving skills
- Ability to manage user accounts
- Ability to maintain audio-visual equipment
- Strong communication skills
- Proactive and service-oriented
Benefits
- Fast, friendly, and reliable tech support
- Continuous improvement of IT processes and systems
- Strong operational standards