Support partners and customer on Namirials product portfolio for signing, identification and trust service
Advise customers and partners and best fit product for usecases and requriements and how to integrated them into their existing IT environment
Drive sales with technical expertise, account management skills, sales ability, flexibility and a superior customer focus.
Proof of concept preparation – which can consist in: application installation, configuration and customization, as well as occasional coding.
Updating customer documentation in our knowledge base
Providing support to internal and external stake-holders through phone and email communications.
Prepare/deliver demos of signature solutions to customers during preSales Phase
Maintain and grow strong customer relationships and identify and communicate customer needs internally
Hands on mentality for troubleshooting in rare cases to support customer success team

Bachelor's Degree/Masters Degree, preferable in computer engineering or informatics
At least 3 years of experience in digital signatures, trust services and identification solutions is an advantage
Deep understanding of software development processes
Skills in project management
Negotiation skills
Technical account management skillset
Basic knowledge in programming in JAVA, C#, Python or similar
Ability to read code snippets and logs
Good technical understanding of different programming languages, development approaches, server infrastructure and web services.
German and English Fluent are mandatory.

PreSales Solution Expert

Key skills