Support partners and customer on Namirials product portfolio for signing, identification and trust service
Advise customers and partners and best fit product for usecases and requriements and how to integrated them into their existing IT environment
Drive sales with technical expertise, account management skills, sales ability, flexibility and a superior customer focus.
Proof of concept preparation – which can consist in: application installation, configuration and customization, as well as occasional coding.
Updating customer documentation in our knowledge base
Providing support to internal and external stake-holders through phone and email communications.
Prepare/deliver demos of signature solutions to customers during preSales Phase
Maintain and grow strong customer relationships and identify and communicate customer needs internally
Hands on mentality for troubleshooting in rare cases to support customer success team

Bachelor's Degree/Masters Degree, preferable in computer engineering or informatics
5+ years of experience in digital signatures, trust services and identification solutions is an advantage
Strong understanding of software architecture and system design.
Ability to analyze client requirements and design custom technical solutions.
Knowledge of database administration.
Basic programming skills (e.g., Java, Python, C#, JavaScript) to facilitate communication with development teams.
Familiarity with ITsecurity, encryption, and authentication protocols (OAuth, SSO, etc.).
Strong analytical and problem-solving abilities
Attention to detail and critical thinking
Excellent communication and collaboration skills
Ability to work in a team-oriented environment
Fluent in Romanian and English
Willingness to travel to clients premises and internationally if/ when required

PreSales Solution Expert

Key skills