Engage with SMEs, commercial leads, operations, compliance and other stakeholders to gather detailed business requirements (functional & non-functional).
Document requirements clearly: business requirements documents (BRDs), user stories, acceptance criteria, process flows / models, data flows or functional specs.
Translate business needs into actionable specifications for the engineering and product teams.
Assist in shaping product decisions and prioritisation by helping define scope, clarifying constraints, highlighting dependencies, and assessing trade-offs.
Support the product lifecycle: from requirements gathering, through design and QA/acceptance, to rollout and post-launch validation.
Help maintain and evolve internal documentation of business processes, system workflows, integration points, and product behaviour.
Work collaboratively across cross-functional teams including Product Owners, Engineering, Compliance, Operations, and (where relevant) Banking Partners or external vendors
facilitating smooth communication and shared understanding.
Proactively identify potential inefficiencies, ambiguities or gaps in requirements, and propose refined or improved process / product solutions.

Bachelor’s degree (2:1 or above) or equivalent experience in a relevant field (Business, Economics, Finance, Information Systems etc.)
1+ year of experience in business analysis, consulting or similar roles (e.g., systems analyst, consulting analyst, junior BA)
Experience within financial services, fintech or other regulated/structured environments is preferred.
Familiarity with agile frameworks and tools such as Jira, Confluence or similar.
Exposure to requirement gathering, process mapping and stakeholder engagement

Business Analyst

Key skills