IT Business Systems Analyst

HireTalent is a staffing and recruiting firm, and they are seeking an IT Business Systems Analyst. The role involves collaborating with business leadership to define business requirements, selecting appropriate business applications, and implementing new solutions across multiple business units.

Responsibilities:

• Responsible for elicitation, analysis, and documentation of business requirements
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs
• Documents current business processes and models to define requirements and/or gaps
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc
• Evaluate the impact of potential software and process changes on the organization
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements
• Assist in the creation of the business case documentation
• Understanding of architectural consistency and usability standards
• Responsible for configuring and maintaining software and other technological aspects of a business process across environments. Develop configuration workbook and obtain approval from product manager and/or business owners
• Plan and execute assigned configuration tasks within deadlines
• Defines and develops user test cases and validates test results during testing
• Executes unit and functional test cases
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems
• Participates in associate meetings and communicates any concerns to management

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Business, or another related field or equivalent work experience
• Typically requires 2-6 years of relevant technical or business work experience
• Experience in Business Analysis can be substituted for education
• Minimum of 5 years business analysis or systems analysis experience preferred
• Ability to organize and prioritize work
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups
• Experience in any of the following business areas is desired: Finance, accounting, Sales operations, order entry, and procurement are preferred
• Expertise in ERP solution selection and implementation is a plus