SEO Customer Success Manager – Enterprise Accounts
United States
Full Time
1 hour ago
Key skills
CommunicationRemote WorkSales
About this role
Role Overview
Providing the best possible experience for our clients.
You'd be managing and growing your own book of business and scaling together.
Managing and growing your own portfolio of SEO clients, serving as their primary point of contact.
Retaining and building relationships with our clients.
Doing highly analytical reporting on their campaign performance, and developing strategy where needed.
Continuously stay updated on the latest SEO trends, updates, and Google algorithms to effectively analyze client websites and provide actionable, high-value recommendations.
Improving workflow and process to streamline operations and client satisfaction.
Creating upsell and cross-sell proposals for existing clients.
Onboarding new clients assigned by the sales team.
Requirements
Minimum of 3-5 years of experience managing large-scale, enterprise-level SEO or digital marketing campaigns.
Strong hands on experience in SEO with the ability to explain technical concepts clearly to clients.
Extremely comfortable with technology
you love data and are great with numbers.
Someone looking for a fast-paced startup culture to grow in.
Proactive problem-solver committed to delivering excellence.
Highly detail-oriented personality type.
Strong written and verbal communication skills, with experience presenting results and recommendations to clients.
Benefits
Fully Remote work
Fully covered health, vision, and dental insurance
Unlimited PTO
Paid parental leave
Personal development budget
Lasik eye surgery benefit (Yup, we'll pay for you to have perfect vision!)