Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures, and specifications
Assists in establishing style guidelines and standards for texts and illustrations to meet business needs
Interviews programmers, engineers, developers, and other technical personnel; Reads previous documentation and design notes and uses computer-based training or company technical products to gather and research technical information for use in more complex documentation
Writes, organizes, enters and compiles more complex online help files to support end users
Creates, compiles, and delivers more complex system/software developmental documentation packages
Assists in creating project plan, etc. for completing documentation
Provides leadership and work guidance to less experienced personnel
Might serve as a Lead on their assigned account(s)

7 or more years’ experience
College Graduate or equivalent experience
Experience working with desktop publishing, word processing, and on-line documentation software
Experience working with industry writing style such as grammar, sentence form, and structure
Experience working with company software products
Strong communication skills
Personal computer and business solutions software skills
Great proofreading and editing skills
Ability to convert technical knowledge into easily understood terms
Ability to work independently and as part of a team

Senior Technical Writer

Key skills