Operations Assistant – Director of Operations

Role Overview

• Assist the Director of Operations with daily administrative and operational tasks (task tracking, data entry, scheduling, etc.).
• Maintain daily data hygiene in the HubSpot CRM: update contacts, pipelines, and workflows to ensure accuracy.
• Log client interactions and meeting notes into HubSpot to keep all records current for follow-up and reporting.
• Track key metrics and projects: maintain and update KPIs, team responsibilities, and project statuses; help prepare summary reports or dashboards.
• Coordinate calendars and follow-ups: schedule meetings and reminders, and handle minor recruiting administrative tasks (e.g. interview scheduling).
• Proactively identify process gaps or communication breakdowns and work with the team to improve workflows.
• Collaborate cross-functionally with account managers, recruiters, and executives to support company-wide initiatives and keep information flowing.

Requirements

• Bachelor’s degree in Business, Operations, or a related field (preferred) or equivalent experience.
• 1–2 years of experience in an administrative, operations, or project-support role.
• Proficiency with HubSpot or similar CRM platforms and strong data management skills.
• Tech-savvy and comfortable learning new software tools (project management, reporting, etc.).
• Exceptional attention to detail, strong organizational ability, and excellent time-management skills.
• Excellent written and verbal communication skills, with the ability to share information clearly across teams.
• Self-motivated and able to work independently with accountability.

Benefits

• Flexible work arrangements