Gather, analyze, and centralize business requirements from cross-functional teams to translate them into clear Salesforce user stories and product requirements.
Own and prioritize the product backlog, ensuring alignment with business goals and delivering maximum value through well-defined epics, features, and user stories.
Lead Agile/Scrum ceremonies (daily stand-ups, sprint planning, refinement, reviews, retrospectives) and coordinate with developers, admins, and stakeholders.
Perform functional testing and validate deliverables, ensuring solutions meet acceptance criteria, quality standards, and user expectations.
Collaborate with stakeholders to define the product roadmap, manage release cycles, and communicate progress, risks, and dependencies.

Bachelor's degree or higher in computer science, engineering or a related field.
4+ years of experience in Salesforce administration and configuration.
Certifications: Salesforce Certified Administrator
Strong knowledge of Salesforce (Sales Cloud/ Marketing Cloud/ Service cloud), data model, security (Roles, profiles, permission sets).
Reporting and dashboards: KPI’s, pipeline, activity, service performance.
Backlog management: epics, user stories, acceptance criteria, prioritization (RICE/ MoSCoW/ WSJF).
Agile delivery: refinement, sprint planning, demos, UAT, release management (sandboxes, deployments).
Business understanding: CRM processes (lead-to-cash, case management), integration/API
Translate complex user stories into detailed testing scenarios

Salesforce Product Owner

Key skills