Own the operational management of affiliate and social commerce platforms including Impact, CJ, Rakuten, TikTok Shop, YouTube Shopping, and Meta Commerce.
Lead merchant onboarding, product feed integrations, tracking setup, and backend configuration across all commerce environments.
Ensure accurate tracking, attribution, and commission implementation, proactively identifying and resolving discrepancies.
Execute commission structures, offer updates, and incentive changes in collaboration with Strategy.
Support seamless activation of newly sold commerce programs, translating commercial scope into clean, scalable platform execution.
Maintain strong working relationships with affiliate networks and platform representatives to troubleshoot issues and unlock efficiencies.
Partner cross-functionally with Strategy, Paid Media, Client Services, and Finance to protect margin, ensure reporting accuracy, and support enterprise delivery.
Contribute to the documentation and evolution of operational playbooks that scale Influencer’s Affiliate Engine.

3+ years experience in affiliate, ecommerce, performance marketing, or social commerce operations
Hands-on experience managing affiliate networks such as Impact, CJ, Rakuten, Awin or similar
Direct exposure to platform-native commerce environments (e.g. TikTok Shop, YouTube Shopping, Meta Commerce), preferably including merchant setup or backend operations
Strong understanding of tracking, attribution, pixel implementation, and commission structures
Experience working within DTC brands, affiliate agencies, social commerce teams, or platform-side commerce operations
A systems mindset. Able to build scalable workflows rather than operate tactically.
Comfort operating as a senior individual contributor, taking ownership without requiring constant direction.
High attention to detail, strong problem-solving skills, and the ability to troubleshoot technical issues across multiple platforms.

Senior Affiliate Operations Manager

Key skills