Ensure adequate prospecting and lead generation in order to successfully achieve net new accounts in the targeted, annualized end-user segment, product line and geography
Close net new accounts at the agreed upon terms (price, delivery, schedule, payment) as provided to DSM by Revenue Team Leadership
100% of activity documented in CRM (Salesforce) – this role will set the gold standard for CRM usage Enterprise wide
Own the entire sales cycle, from prospecting to close, using a data-driven and process-oriented approach
Accurate forecasting, pipeline tracking and reporting, including rolling forecasting contributions to Revenue and Finance teams quarterly ("90 day look ahead")
Actively identify demand drivers, obstacles, risks and competitive landscape including new product and UX opportunities to the New Business Development Team through no less frequently than quarterly updates (voice of customer, voice of market and voice of product)
We are working towards a fully harmonized “one company, one revenue team” philosophy which minimizes department silos by focusing on targeted revenue, annualized objectives
This requires prioritization of direct, open communication with the Director of National Accounts, as well as marketing, customer success, and product teams to enhance the sales process
Prioritize User Experience, above all else
Maintain accurate forecasting, pipeline tracking, and reporting through Salesforce
Other duties as assigned

3-5+ years of documented net new account sales closing experience
Digital/SaaS sales or technology, Foodservice, Hospitality, or Technology sectors a plus
Proven track record in solution-based and consultative selling methodologies
Bachelor’s degree in Business, Marketing, Sales, or Military or other form of civil service or training is preferred but not required
Certifications in SaaS sales or digital selling methodologies are a plus
Strong sales experience, including prospecting, lead nurturing, and closing high-value contracts
Proficiency in SalesForce, sales automation tools, and virtual sales platforms
Strong negotiation, communication, and presentation skills
Ability to translate technical solutions into business impact for customers
High level of integrity and work ethic
Creativity and curiosity to deliver for the customer and the company
Self-motivation with a track record of taking the initiative
Adaptable selling style to meet audience needs including C-Suite level
Proven ability to drive sales process from plan to close
Cross-functional collaboration
Willingness to travel as required to meet with clients, attend shows, and visit key markets

Digital Sales Manager

Key skills