Execute Windows Server upgrades (in-place and migration-based) following approved implementation and rollback plans
Perform Windows OS security patching aligned to maintenance schedules and vulnerability remediation targets
Support NERC CIP compliance by following required procedures and preserving audit evidence
Coordinate planned outages with operations, cybersecurity, application, and infrastructure teams
Create and execute change requests in accordance with formal change management processes
Perform post-maintenance validation (system health, services, logs, application availability)
Produce detailed documentation for all activities to ensure audit readiness and traceability
Track, escalate, and support resolution of issues encountered during upgrade and patch cycles

1–3 years of experience in Windows Server administration or infrastructure operations
Hands-on experience with Windows Server patching, upgrades, and basic troubleshooting
Working knowledge of change management processes (ServiceNow or equivalent)
Exposure to regulated or compliance-driven environments (NERC CIP preferred but not required)
Experience working in production environments with defined maintenance windows
Ability to produce clear, accurate, audit-quality documentation
Bachelor’s degree in IT, Computer Science, or related field or equivalent hands-on experience

Junior Windows Analyst

Key skills